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We have switched to packaging that is either fully made from, or partially made from, recycled materials, which is helping to reduce our impact, and carbon footprint, on the environment. Where possible we reuse boxes and packaging materials that we receive from suppliers.

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We also send out a weekly e-newsletter detailing any offers we have on, plus lots of product and other news.Īt Railwayscenics we are doing everything that we can to help protect the environment and reduce the damage that we do to it.

#2032 battery holder update

We like to keep you informed during, and after, the sales process by regularly sending order update emails. We pride ourselves on our reputation for high quality customer service and we are always happy to provide support to our customers who need assistance with choosing products or require after sales help. Railwayscenics is a family run business, and since 2008 we have built an enviable reputation for providing a first class service, and a range of affordable, high quality products, used by hobbyists and modellers. So why should you buy from Railwayscenics? At no time do we ever provide your account contact or payment information to any third-party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.įull details of our privacy policy can be found on our Privacy Policy page.

We respect your privacy and appreciate your business. Ideally once we have answered your query, we destroy or delete any information you give us. This is to comply with UK government tax rules and regulations.Īny information you give us when making an enquiry about our products or services is only kept as long as we need it. The information that we are given when you place an order is usually kept for 6 years from the end of the financial year that you placed the order. The same information helps us personalise, and continually improve, your shopping experience at Railwayscenics.

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During the registration and checkout process we ask for the minimum of information from you which helps us offer the best service and delivery of our products to you. Railwayscenics are committed to safeguarding the privacy of our website visitors. Royal mail delivery times will start from when this email is sent, and courier delivery times will start when the courier collects the parcels from the drop off point and initially update the status of the tracking.įull UK shipping terms can be found on our UK shipping page and International shipping terms can be found at our International shipping page. Any tracking information will also be included in the email. Once your items have been posted we will send a confirmation email to your registered email address. Signatures will be required on some delivery options but this is mentioned in the checkout system.Īll items are stocked in the UK and will be shipped from the UK. We offer a wide range of delivery options from Royal Mail, and a Courier. We do not post items out on weekends or holidays. Working days are Monday, Tuesday, Wednesday, Thursday and Friday. We believe that this is the fairest way to calculate postage and packaging costs. Therefore as you add or remove products from your basket, the delivery charge and the delivery methods available will automatically update to those that are available. In any event, all orders will be posted within 5 working days and delivery should be completed within 30 days.Īll of our shipping costs are calculated based on your basket content weight and the basket total value including any taxes. During busy periods there may be a delay of a day or two to these times. Where this is not possible then items will be posted the following working day. Therefore, orders placed before 09-00am on a working day, will usually be packed and posted that day where possible. Here at Railwayscenics we believe that most modellers want their items quickly.

We cannot advise how much these charges will be but will generally be charged at the declared value of the order at the counties tax rate. Most postal carriers will also charge an additional handling charge for this service. Please be aware that there may be import duties/taxes to pay on non UK orders before the carrier will deliver the parcel.